These terms and conditions of use ("Terms") govern your use of the website at www.emarket.com ("Website") and the content and functionality comprised within it.
These Terms form a binding contract between you and us regarding your use of the Website and also a binding contract between Vendor and Purchaser once an order has been confirmed in accordance with these Terms. Please ensure that you read these Terms carefully. They explain the responsibilities we have to each other. They also include provisions that limit our liability. If there is anything that you do not understand, please contact us as set out at the end of these Terms.
You will be deemed to have accepted these Terms on behalf of your company when you click "I accept" during registration.
In these terms and conditions the following words and expressions have the following meanings:
"Applicable Law"
means any applicable statutes, statutory instruments, regulations, orders and other legislative provisions in any jurisdiction in which Goods are bought, sold, exported to or through or otherwise transported or which otherwise apply to these terms and conditions;
"Confirmation Notice"
means our communication to a Purchaser by email, fax or telephone, confirming acceptance of an Order and setting out any payment, delivery and timing details;
"Credit Purchaser"
means a Purchaser which has registered an account and has elected on registration of such account to apply for a predetermined credit limit for Orders placed via the Website, such account shall be debited within two (2) Working Days of the date of issue of the Confirmation Notice;
"Goods"
means any item or items for sale or purchase on the Website;
"Intellectual Property Rights"
means all copyright and other intellectual property rights, howsoever arising and in whatever media, whether or not registered, including (without limitation) patents, trademarks, service marks, trade names, registered design and any applications for the protection or registration of these rights and all renewals and extensions thereof throughout the world;
"Non-Credit Purchaser"
means a Purchaser which must pay for Goods in full in respect of each Order prior to delivery of the Goods Ordered. Non-Credit Purchasers shall receive a discount of 1% on the Price of all Goods Ordered;
"Offer"
means an offer of Goods for sale submitted by a Vendor to the Website;
"Order"
means a request for Goods submitted to the Website by a Purchaser in response to an Offer;
"Order Notice"
means, in relation to a Non-Credit Purchaser, our communication to a Vendor by email, fax or telephone, confirming receipt of an Order from such Non-Credit Purchaser;
"Price"
has the meaning given to it in paragraph 10.2.2;
"Purchaser"
means a user of the Website who has submitted an Order to purchase Goods from a Vendor on these Terms;
"Subscription Fees"
means the annual fees, the details of which are set out and updated on the Website from time to time, and which are payable in advance by Website users before access to the Website is enabled;
"Terms"
means these terms and conditions of use;
"Trading Status"
means the status of a user of the Website as either a Purchaser or Vendor and either a "Premium" or "Standard" user;
"Vendor"
means a user of the Website who has submitted an Offer on the Website to sell Goods to users of the Website on these Terms;
"VAT"
means value added tax in the United Kingdom and any similar turnover tax in the EEA or any replacement thereof;
"we"/"us"/"our"
means EM Trade Solutions SA, registered office Avenida Arriaga, 6ªAndar, 9000-064, Funchal, Portugal;
"Website"
means www.emarket.comor such other URL as we designate from time to time;
"Working Day"
means a day (other than a Saturday, a Sunday or a public holiday in England and Wales) on which banks are open for business in England; and
"you"/"your"
means you. For the avoidance of doubt, there is no limit to the number of individuals who may access your company's registered account.
5. Your obligations to us
5.1 You will act lawfully at all times when you access the Website and will comply with all Applicable Law including, without limitation, local packaging and labelling law requirements and you shall not do or fail to do any act which may cause us to be in breach of any Applicable Law
5.2 You agree not to use the Website:
5.2.1 in any way that may lead to the encouragement, procurement or carrying out of any criminal activity, including selling any counterfeit Goods or otherwise infringing the copyright, trade mark or other rights of third parties, or for any other unlawful purpose;
5.2.2 to email, transmit or otherwise disseminate any content which is defamatory, obscene, in breach of copyright, vulgar or indecent or may have the effect of being harassing, threatening, abusive or hateful or that otherwise degrades or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age or disability; or
5.2.3 to advertise or promote third party products or services or your own products or services (other than Goods) including by way of the distribution of 'spam' email.
5.3 You undertake to us that all of the details you supply on registration (and any subsequent revisions of the same which you provide to us) and otherwise in correspondence with us are (or will be) true and accurate.
5.4 You agree not to interfere with, disrupt or jeopardise the operation of the Website whether, without limitation, by introducing any viruses, trojan horses, worms or similar devices into the Website or intercepting, expropriating or reutilising any system, data or personal information comprised in or pursuant to any use of the Website.
5.5 You agree not to attempt to access the accounts of other users of the Website or to penetrate or to attempt to penetrate the Website's security measures.
5.6 You undertake not to circumvent or manipulate our fee structure, the billing process, or fees owed to us.
5.7 You are solely responsible for actions taken using your password to access any part of the Website, and for keeping your password confidential, and you will not disclose your password to or share it with anyone else. You may not use your password for any unauthorised purpose. You will be liable for any actions of a third party who uses your name and password to access any part of the Website. If you believe that someone else knows your name and password, you must contact us immediately to arrange for an alternative user name and/or password to be issued.
5.8 You may copy, download, post, transmit, edit, communicate or otherwise reproduce the services, Web pages or materials on the Website only for your own internal business purposes in accordance with these Terms.
5.9 If you fail to comply with any of the obligations set out in this paragraph 5:
5.9.1 we have the right to suspend your account for a period of time to be determined by us in our complete discretion;
5.9.2 we have the right to cancel your account and to refuse future access to the Website to you (in any capacity in which you approach us and under any name) and to any affiliate of yours or member of your corporate group;
5.9.3 you will be liable for any costs we have incurred as a direct result of sales not completing due to your breach;
5.9.4 we have the right to withdraw or change your Trading Status;
5.9.5 we have the right to notify a relevant authority if we reasonably believe the breach infringes relevant law or regulation.
11. Delivery/Collection/Returns
11.1 The following collection provisions shall apply to Vendors:
11.1.1 we will notify you of our collection time and date;
11.1.2 we reserve the right to appoint a third party to undertake collection of the Goods on our behalf;
11.1.2 we reserve the right to appoint a third party to undertake collection of the Goods on our behalf;
11.1.4 for certain high value Goods we may instruct you to verify the identity of the driver prior to loading. Failure to do this will result in you being liable for any theft that may take place.
11.1.5 if you fail to meet your obligations and the Goods are not available for collection at the appointed time and date, we will be entitled to cancel the Order and you will be liable for 6% of the value of the Order and any costs incurred by us in connection with such failed collection (including any wasted transport costs); and
111.1.6 in addition to our rights in respect of damaged and/or missing Goods under paragraph 13, if, on inspection of the Goods at our warehouse, the Goods do not correspond with the description you provided to the Website, we shall notify you of the discrepancy within two (2) Working Days of arrival at our warehouse and you will be liable to pay our costs of administration, collection and redelivery to you. If you fail to make this payment within two (2) Working Days of being notified, we shall be entitled to resell the Goods for our own account or dispose of the Goods, at our discretion.
11.2 The following delivery provisions shall apply to Purchasers:
11.2.1 We will book in a delivery time and date in respect of your Order. Please note that we shall use our reasonable endeavours to meet this delivery date, but we shall not be liable if we do not deliver the Goods on the appointed date. We will, however, use our reasonable endeavours to inform you if we will miss the delivery date by more than 24 hours. Any delay in delivery does not entitle you to cancel your Order;
11.2.2 we will use reasonable skill and care in delivery the Goods to you;
11.2.3 we will deliver the Goods to your registered address (being the address which you registered with us) or to such other address within the EEA as you may specify in your Order. Delivery to certain, limited destinations outside the EEA may be negotiated by separate agreement;
11.2.4 we will only release the Goods to you or the person identified to us in your registration details. We reserve the right to request proof of identity and your Order reference number; and
11.2.5 no Goods will be delivered to you until we have received clear funds for all sums due in respect of the Goods. In respect of Credit Purchasers, if payment for Goods is made in accordance with our trade credit arrangements, that will be regarded as receipt by us of cleared funds for the purpose of this paragraph.
11.3 The following provisions apply to Goods the packaging of which must be returned to the Vendor:
11.3.1 within thirty days of delivery by us of Goods to the Purchaser, the Purchaser shall notify us that the packaging of any Goods (if applicable) is available for collection by us for onward delivery to the Vendor. We shall collect such packaging within five (5) Working Days of receipt of notice at a date and time which we will notify to the Purchaser. Following collection of the packaging, we shall refund to the Purchaser the deposit paid in respect of such packaging;
11.3.2 we will not collect more packaging than we delivered;
11.3.3 within thirty days of collection of such packaging from the Purchaser's premises, we shall deliver the packaging to the Vendor's premises at a date and time which we will notify to the Vendor. Following delivery of the packaging to the Vendor, the Vendor will refund to us the deposit paid by us in respect of such packaging.
14. Limitation of our liability to you
14.1 Nothing in these Terms shall limit our liability for death or personal injury caused by our negligence or for fraudulent misrepresentation.
14.2 The Website may contain independent third party data. We do not control such data and are not responsible for their content. Our inclusion of such data does not imply any endorsement of the content nor any representation as to its accuracy.
14.3 All representations, warranties and undertakings implied by statute or common law (including those relating to suitability, fitness for purpose, satisfactory quality and condition) are excluded to the fullest extent permitted by law.
14.4 In no event shall we be responsible for:
14.4.1 any loss arising from or in connection with loss of revenues, profits, contracts or business or failure to realise anticipated savings;
14.4.2 any loss of goodwill or reputation; or
14.4.3 any indirect or consequential losses,
suffered or incurred by you arising out of or in connection with your use of the Website or any other matter under these Terms.
14.5 Our aggregate liability in respect of any loss or damage suffered by you and arising out of or in connection with these Terms shall not exceed €15,000 (fifteen thousand euros) and we shall not be obliged to make any payment to you or any other person to the extent that the loss or difference in value is caused by or attributable to your breach or negligence or would not have been sustained or incurred had you mitigated your loss.
14.6 Whilst we use all reasonable endeavours to correct any errors or omissions as soon as practicable once they have been brought to our attention, we do not promise that the information on the Website itself will be free from errors or omissions.
14.7 If any dispute arises in relation to any Goods, you agree to release us from all claims, losses and/or damages of any kind arising out of any such dispute.
15. Miscellaneous provisions
15.1 Severance: If any part of these Terms if disallowed or found to be ineffective by any court or regulator, the other provisions shall continue to apply.
15.2 Assignment: These Terms are personal to you. You agree not to transfer your rights or obligations under these Terms to anyone else. We may transfer our rights or obligations or sub-contract our obligations under these Terms to another legal entity.
15.3 No partnership: No partnership, joint venture, employee-employer or franchisor-franchisee relationship arises between us and you by reason of these Terms.
15.4 Rights of third parties: Notwithstanding any other provision in these Terms, no person other than you or us has any right under the Contracts (Rights of Third Parties) Act 1999 to rely upon or enforce any term of these Terms. Nothing in these Terms shall affect any right or remedy of a third party which exists or is available other than as a result of the aforementioned Act.
15.5 Entire Agreement: These Terms contain the entire agreement between us with respect to your use of the Website.
15.6 No Waiver: If you breach these Terms and we take no action against you, we will still be entitled to use our rights and remedies in any other situation where you breach these Terms.
15.7 VAT: All amounts payable under these Terms are exclusive of VAT and VAT shall be payable in addition to such amounts (where applicable) against production of a valid VAT invoice.
15.8 Notices: Any notice to you shall be made by either email, facsimile, telephone or regular mail, at our discretion.
15.9 Governing law and jurisdiction: These terms and conditions shall be governed by the laws of England and you hereby submit to the exclusive jurisdiction of the courts of England.